Preface, p. xvii A Note to the Student About KnitMedia, p. xxv Part 1. The environmet of managing, p. 1 Part 2. Planning, p. 97 Part 3. Organizing, p. 189 Part 4. Leading, p. 290 Part 5. Controlling, p. 453 Endnotes, p. 523 Glossary, p. 548 Photo Credits, p. 559 Name Index, p. 560 Subject Index, p. 564.